To increase the likelihood of emails staying out of spam or junk folders what you can do is:
- In your email client, add email@example.com and firstname.lastname@example.org to your list of trusted contacts
- And if your email client allows it, also add globalpatron.com as a trusted domain.
Sometimes the contents of an email can contain legitimate words that email providers flag as potentially spammy and this increases the odds of a redirect to junk folders too, e.g. words like "Free", "Earn", "Opportunity". but these steps above should reduce the likelihood of redirects to junk folders.
In the forms "Users" tab you can also grant your clients "Full Data Access" to the forms, this way they can always reliably view/search/export their data on their own, without being entirely reliant on their email client.